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How to make a claim on your insurance policy. |
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Quotes and application
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Contact us for a quote or to apply for insurance |
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phone 0800 177 277
(Monday to Friday,
8am to 8.30pm;
Saturday
9am to 3pm) |
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Westpac branches |
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Make a claim
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Contact us to make a claim |
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from NZ phone 0800 738 641
(8am to 5.30pm,
Monday to Friday) |
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from overseas phone +64 3 372 4855 |
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Westpac branches |
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Contact us
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Contact us for general enquiries |
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email |
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phone 0800 400 600
(7am to 11pm,
7 days a week) |
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Westpac branches |
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| Call 0800 738 641 (8am to 5pm, Monday to Friday) for claims on |
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life insurance (Term Cover) |
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expenses/bill insurance (Westpac Bill Protection) |
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home loan insurance (Flexicover) |
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income protection insurance (Disability Income Cover) |
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personal loan insurance (Westpac Loan Cover) |
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card repayment insurance. (Card Repayment Cover) |
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home insurance |
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full contents insurance |
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renters’ contents insurance |
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vehicle insurance |
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boat insurance. |
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| If you suspect burglary, theft, or malicious damage you should notify the police immediately. |
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| Problems at home, such as leaking water, may need to be attended to immediately to prevent further damage. |
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keep a record of repairs made and any receipts for costs incurred |
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contact us as soon as you can on 0800 309 378 (24 hours, 7 days). |
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| If you are involved in a vehicle accident |
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call the police if the accident is serious or there is a dispute |
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you may need to get your vehicle towed to a safe place; don’t authorise repairs to your damaged vehicle |
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don't admit you were at fault to anyone |
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call us on 0800 309 378 (24 hours, 7 days). |
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| Contact Travel Line 24 hours a day in any emergency |
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from overseas phone +64 9 969 5550 (transfer the charge by calling the local operator) |
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in New Zealand phone 0800 803 805. |
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| Travel Line provides 24-hour assistance with |
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medical arrangements |
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emergency travel assistance |
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lost luggage |
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lost credit cards |
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lost travellers’ cheques. |
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