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As a Westpac Online Banking customer, you can open a new everyday transaction, savings or term deposit account online once you’ve logged into online banking.
Login to Online Banking to open a new account now
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| Who can I open an account for? |
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A personal account for yourself |
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A sole trader account, if you already have at least one business account with Westpac |
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A joint account with one or two other people where you already have an account with the same joint ownership, and you have authority to operate the account. |
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| What accounts can I open? |
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| You can open most of the everyday transaction and savings accounts that you can open in a branch. Some savings accounts may require you to have an everyday transaction account first. During the opening process you'll be given detailed information about the accounts you can open online. |
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| When you open the account you can also: |
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give your new account a nickname (optional), |
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elect to turn off printed statements, |
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choose to access your account using your existing bank and credit cards, if applicable. |
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| In most cases, once the account has been opened, you will be able to use it in Online Banking and, where applicable, via ATMs and EFTPOS terminals if you choose those options. |
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| However, in some instances, the account will be restricted* due to actions which require attention before the account can be fully activated. The actions required to fully activate the account will be clearly outlined when you open the account in Online Banking. There are two situations where accounts may be ‘restricted’. |
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where there are outstanding identification conditions to be met, the account holder or account holders which are required to provide identification will need to visit a Westpac branch and present appropriate identification. |
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for joint accounts, authorisation of the new account is required. This can be done in a number of ways:
- Through Online Banking. When each account owner logs into Online Banking, they will be able to follow the on-screen steps to authorise the account and see any other outstanding actions required to remove the account from its restricted* state. - By visiting your local Westpac Branch. - Call 0800 400 600 (7am – 11pm, 7 days a week) and we’ll do it over the phone for you. |
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| *While an account is in a restricted state, deposits can be accepted, however, no other actions are permitted until the outstanding actions required to fully activate the account have been completed. |
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| To open a new account in Online Banking: |
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login to Online Banking |
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on the Welcome/account balances page, select ‘New account’ from the ‘I want a…’ menu (see Figure 1) |
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a new screen will appear (see Figure 2), giving you the option to open a new account online |
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| > login to Online Banking to open a new account now |
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 Figure 1 (view larger image) |
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 Figure 2 (view larger image) |
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