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Receiving customer payments

 We've got a range of services that can help with the collection and processing of customer payments.
EFTPOS Solutions
Thousands of small and medium businesses provide their customers with the convenience of paying by debit and credit card, and so reduce their security risk and the cost from carrying large volumes of cash.
Learn more about Westpac's EFTPOS Solutions for your business needs.
And if you're a member of one of many select Industry Associations, we can save you money on your credit card processing with one of our special banking deals - find out more about Westpac's Association packages
Bill payments - phone and Internet
Reduce your paper-handling. Set up your business on our bill payment register (or print your account number on your invoice). Next time you send your customer an invoice, they can use Internet or phone banking to transfer money directly to your account. You'll get the required customer and payment information on your statement to update your account receivables ledger.
Bill payments provide an efficient way for customers to pay their accounts without having to write out a cheque or visit your place to pay in cash.
To add your business to our Bill Payment register, download and complete our Bill Payee Registration form.
Download the Bill Payee Registration form (51 kB)


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Once completed, please return the form to:
Westpac Bill Payee Registration
Level 8
1 Grey Street
PO Box 691
Wellington
Direct debits
Direct debits put you in more control. With direct debits, you obtain authorisation from your customers to debit their account, within agreed terms.
Direct debits are ideal for very large billers, but can be equally effective on smaller volumes as well - say, as low as 80-100 per month. They are more likely to be accepted as a payment method by your customers where billing is regular. To process a direct debit schedule, you could use either DeskBank - our PC banking service - or QuickPay. For more information on DeskBank or QuickPay, see ways to bank.
Direct credit schedules
Something you can drive with your business creditors to reduce your office administration costs. If you regularly supply other businesses, encourage them to pay you by direct credit straight into your business account.
You'll need to supply them with the exact payments details you want to see with their credit on your bank statement.
 Get started!
If you'd like more information, or wish for a local business manager to contact you, let us know now online.
Or call us on 0800 177 188 (Monday to Friday, 8am to 6pm).
 
The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
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