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| This page last updated: 20 February 2012 3:35 p.m. |
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| Currently all of our Christchurch branches apart from Kaiapoi are open as usual. |
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| Our Kaiapoi branch is operating from a temporary premises next door to the branch. They will be able to offer limited services from 9am - 4.30pm. |
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| Refer to our ATM updates for list of available ATMs. If you require further assistance, you can contact us on 0800 400 600. |
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| Our thoughts are with our Christchurch based customers and staff at this time. |
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- Customers can contact Westpac on 0800 400 600.
- Click here for details of branches that are open.
- Click here for details of all ATMs in the area which are operating.
- Click here for insurance claim information
- You can follow us on Twitter for updates www.twitter.com/westpacnz
- Staff, please check the intranet, or call 0800 252522.
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| The Government has announced that a number of residential properties in the Waimakariri District have been reclassified as in the 'red zone' by the Canterbury Earthquake Recovery Authority (CERA). The offer of support to red zone residents which we communicated back in June applies to these residents in the Waimakariri District who have been rezoned as 'red' by the CERA. |
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| See below for details of our support package for Red Zone residents. |
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| Westpac is offering a special discount of 2.59% off its current floating home loan rate for Christchurch residents in the Government’s residential Red Zone, giving a current effective floating rate of 3.65% p.a. |
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Offer details
- This discount offer is open to those Christchurch residents who qualify for and take up the Government’s offer to buy their property in the Red Zone.
- The discount will apply to Westpac’s current floating home loan rate for the initial 12 months of the home loan
- The discount will apply on loan amounts up to the value of $500,000
- Loan to be drawn down before 31 December 2012.
- New customers to Westpac must also have their salary credited to a Westpac account
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Any break costs incurred by Red Zone residents wishing to repay their existing Westpac fixed rate loans early will be waived.
Westpac’s current lending criteria and terms and conditions apply. |
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| The Government has announced a support package for homeowners in the worst affected areas of Christchurch. |
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| > Government Fact Sheet on Support Package. |
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| > Media Statement from Earthquake Recovery Minister Gerry Brownlee. |
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| > Media Statement from the Prime Minister. |
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| Westpac is offering a special discount of 2.59% off its current floating home loan rate for Christchurch residents in the Government’s residential Red Zone, giving a current effective floating rate of 3.65% p.a. |
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Offer details
- This discount offer is open to those Christchurch residents who qualify for and take up the Government’s offer to buy their property in the Red Zone.
- The discount will apply to Westpac’s current floating home loan rate for the initial 12 months of the home loan
- The discount will apply on loan amounts up to the value of $500,000
- Loan to be drawn down before 31 December 2012.
- New customers to Westpac must also have their salary credited to a Westpac account
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Any break costs incurred by Red Zone residents wishing to repay their existing Westpac fixed rate loans early will be waived.
Westpac’s current lending criteria and terms and conditions apply. |
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| Relief packages for Retail, Business Banking and Private Bank and Investment Advisory Service (IAS) customers impacted by the earthquake are available. Click here for full details. |
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| The Westpac Business Hub will be open to any Christchurch business and provide a range of services free of charge including phone, broadband, video conferencing, service work spaces, formal and casual meeting places and a corporate lounge. Click here for full details. |
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| Our number one priority is to assess our Christchurch customers' insurance claims as quickly as possible. Instead of printing out the Westpac Life Risk Insurance Claim form for Life, Disability and Redundancy policies, please call our Insurance and Investments team on 0800 738 641 - you will be put in touch with our Claims team, who will assess the claim over the phone. Click here for more information on insurance |
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| This website, managed by Environment Canterbury, also provides a lot of helpful information about the earthquake: http://canterburyearthquake.org.nz/ |
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